WINTER FOREST is based on original artwork by artist Hettie Roberts.

Fine Art Prints are giclee printed on smooth, bright white premium archival matte paper that is printed to the edge. When a frame is selected, fine art prints are framed with UV-shielding acrylic.

Canvas Prints are giclee printed on warm white artist canvas that is unstretched and printed to the edge. When a frame is selected, canvas prints are framed without acrylic.

Stretched Canvas is stretched onto stretcher bars with a 1.5" canvas depth and mirrored edges.

Framed Artwork always includes mounted wire and hanging hardware.  Your artwork will arrive ready to display in your space. The back of framed artwork is finished with a matte kraft dustcover. 

Regular Acrylic most closely resembles glass. It can be reflective, especially when placed in direct sunlight. We generally recommend Regular Acrylic whenever artwork is matted.

Non-Glare Acrylic offers a less reflective alternative to Regular Acrylic. This minimizes the reflective glare so that you can more clearly see your artwork, even when in direct sunlight. This type of acrylic can have a mattifying effect, especially on colors; that effect is more noticeable when artwork is matted.

Mats are 4-ply, acid-free conservation quality white mats. When matting artwork, we recommend choosing Regular Acrylic. Non-Glare Acrylic combined with a mat may result in a mattified or slightly foggy appearance to your artwork. 

Lead Times:

All orders are placed into production immediately upon checkout. For production of your custom artwork, there is a 5 business day lead time for art prints, and a 10 business day lead time for framed artwork. A tracking number will be sent to your inbox when your order ships. Orders with multiple items may receive more than one tracking number.

Please review your selections carefully. Once placed, orders cannot be altered, modified, or cancelled. 

Shipping Zones:

We currently ship our products within the United States. Shipments are sent by USPS and/or FedEx.

Shipping Rates: Shipping within the contiguous United States is a flat rate of $6.95. Orders totaling $250.00 or greater have the option to select free shipping at checkout.

Expedited Shipping is not available at checkout, and thus specific delivery dates cannot be guaranteed.

International Shipping may be quoted to the customer residing outside of the United States upon request. International customers may incur additional shipping charges, duties, taxes, and customs fees specific to their locale.

All items ship with tracking (sent to your inbox) once produced. When necessary, orders may ship in more than one package. Orders containing multiple items may have items shipped on different days as they finish in production.

All sales are final. Each order is made just for you. Cancellations, refunds, returns, and exchanges cannot be made.

If your artwork has arrived damaged or appears in any way incorrect, please contact us within 7 days of the order delivery date. We will do our best to facilitate an appropriate replacement or repair. 

In case of transit damage or any reported concern, we will need photographs of the artwork and the the original packaging in order to assist with a prompt replacement or repair of the ordered artwork. These may be sent to us at contact (at) museumqualityart (dot) com. 

Please retain the artwork and the original packaging until an appropriate repair or replacement is confirmed. Unfortunately, we are not able to assist with replacements or repairs wherein these requirements are not met.

Please note that artwork customizations must be requested and confirmed prior to placing an order.