Your printable art will be available almost immediately after you place your order, and we encourage you to download your files right away. Each downloadable art print is delivered as a high resolution 300DPI JPG file. Two file formats are included: a 4:5 ratio image (sized at 16x20) and a 2:3 ratio image (sized at 24x36). You will be able to print your art to fit most standard frame sizes without cropping. You are welcome to contact us if you need any assistance with a specific size.
Matte Paper Prints: Your art print will be printed on bright white paper with a smooth, matte surface. Artwork is printed to the edge.
Watercolor Paper Prints:Your art print will be printed on heavyweight 100% cotton rag textured watercolor paper. The paper is soft white, internally buffered, acid-free, and OBA-free. Artwork is printed to the edge.
Canvas Prints: Your art print will be printed on genuine artist canvas and printed to the edge. The canvas arrives flattened or rolled (depending on the size), and is not pre-stretched.
Framed Artwork: Wire hanging hardware is included. Non-glare acrylic is included when Matte Paper or Watercolor Paper Prints are selected to be framed. Canvas Prints are framed without non-glare acrylic.
Order Timeline: We place all artwork orders into production right away after they are received. Please note that there is a 5 business day lead time for art prints, and a 10 business day lead time for framed artwork. Unexpected delays related to COVID-19 may occur, and may unfortunately be beyond our control.
Because all art prints are made to order, all sales are final. Cancellations, refunds and exchanges cannot be made.
Where should I print my art?
You can print your art using a home printer, a local printer, or an online print shop. We recommend supporting small business whenever possible! There are many local and online photo printers including Target Photo, Costco, Mpix (our online pick), Nations Photo Lab, etc.
What kind of paper / ink should I use? We like printing our art prints on matte photo paper. You can also use acid-free archival art paper or giclee paper, if your printer offers it. As an example, Nations Photo Lab offers both linen textured photo prints, stretched canvas, and unstretched canvas fine art prints.
Where should I buy frames? We find most of our favorite frames at antique stores and thrift stores. We have also found frames we like at Target, IKEA, Pottery Barn, and West Elm.
Where did you buy the frame featured in your product offerings? We think the particular frame we use on our site is an antique. We have found similar-looking frames online by searching for “whitewashed” or “natural wood” or “distressed wood” frames.
I can't find my downloads, or my download link has stopped working. How do I get renewed access to my art prints? Don't worry -- we'll get your art prints to you! Send us an email or message on our contact form, and we will resend a download link for your art prints (usually in about 1 business day).
From where is the art in your shop? Many of the art prints in the Museum Quality Art shop are antiques or museum pieces from various museums around the world. The original artist, date of creation, title, and current location of the original (if applicable) is listed on each product page. We also sell work from current artists and fine art photographers.
Help! I have a question not answered here. You can alwayscontact uswith any question! A member of our team will respond to your email within 1 to 2 business days. Thank you for your patience.